File a Complaint
About this service
The ministry allows its clients to file complaints regarding any of its services. A complaint is defined as a written statement submitted by an external party expressing dissatisfaction with the procedures, transactions, or manner in which a service was provided.
1
Service Fees
Free of Charge
0 AED
Note: In addition, the entity shall bear all the costs and expenses incurred in amending the accreditation activity, in addition to the expenses of travel, transportation, the residence of the assessor, or any additional expenses
Service Time
Service Overview
Service Category
Customer Services
Service Sub-Category
File a Complaint
Service Type
Transactional
Target Audience
Companies
Entities granting certificates of conformity to products
Individuals
General Document
Directory of digital services for the Ministry of Industry and Advanced Technology
Download
1219 KB
Service Information
Service Availability
24/7
Payment Channels
Service Channels
1. Website SSO : moiat.gov.ae
2. Mobile App:
MoIAT - Apps on Google Play
MOIAT on the App Store (apple.com
3. Call Centre 600565554
2. Mobile App:
MoIAT - Apps on Google Play
MOIAT on the App Store (apple.com
3. Call Centre 600565554
Sustainable Goals
Complaint resolution
Interconnection of the service